How to Choose a Reliable Auto Transport Company: A Comprehensive Guide
Estimated reading time: 15 minutes
Key Takeaways
- Verify company licensing and insurance with the FMCSA before booking any auto transport service
- Research company reputation through multiple review platforms and with the Better Business Bureau
- Compare detailed quotes from multiple companies to understand all potential costs
- Be wary of suspiciously low prices that may indicate hidden fees or subpar service
- Understand the difference between brokers and carriers in the auto transport industry
- Thoroughly prepare your vehicle and document its condition before transport
- Balance cost considerations with reliability and service quality for the best overall value
Table of Contents
- The Importance of Selecting a Trustworthy Auto Transport Service
- Key Factors to Consider When Choosing an Auto Transport Company
- Red Flags to Watch for When Selecting Auto Transport Companies
- How to Verify Auto Transport Company Legitimacy
- Preparing Your Vehicle for Transport
- Understanding Auto Transport Pricing Factors
- The Auto Transport Process Explained
- International Auto Transport Considerations
- Conclusion: Making Your Final Decision
- Frequently Asked Questions About Auto Transport
The Importance of Selecting a Trustworthy Auto Transport Service
When entrusting your vehicle to an auto transport company, you’re placing a significant investment in their hands. Whether you’re relocating across the country, purchasing a car from out-of-state, or sending a vehicle to a family member, the auto transport service you choose directly impacts whether your car arrives safely and on time. Poor selection can result in unexpected costs, delivery delays, vehicle damage, or even scams that leave you without recourse.
The auto transport industry includes countless carriers and brokers ranging from large national companies to small regional operators. While many provide excellent service, others may offer subpar experiences that could result in headaches, financial losses, or damage to your vehicle. By understanding what constitutes a quality auto transport company and knowing which red flags to watch for, you can significantly reduce the risks associated with vehicle shipping.
Key Factors to Consider When Choosing an Auto Transport Company
Licensing and Insurance Verification
Before considering any auto transport company, verify their proper licensing and insurance coverage. Legitimate vehicle carriers must be registered with the Department of Transportation (DOT) and possess a valid MC (Motor Carrier) number issued by the Federal Motor Carrier Safety Administration (FMCSA). These credentials confirm the company meets federal standards for safety and financial responsibility.
Request proof of adequate insurance coverage that protects your vehicle during transport. Reputable auto shipping companies typically carry cargo insurance of at least $750,000, along with liability coverage. Ask for their insurance certificate and policy details, including coverage limits and the claims process. This documentation ensures you have recourse if damage occurs during transit.
The FMCSA maintains a database where you can verify a company’s registration status, insurance coverage, and safety record. Take time to check this official resource before proceeding with any auto transport service to avoid potentially fraudulent operators.
Company Experience and Reputation Assessment
The track record of an auto transport company offers valuable insights into their reliability and service quality. Look for companies with substantial industry experience, as they typically have established systems, professional drivers, and proven processes for handling various shipping scenarios and challenges.
Customer reviews represent one of the most illuminating resources when evaluating auto transport services. Examine reviews across multiple platforms including Google, Transport Reviews, Better Business Bureau, and Trustpilot. Pay attention to patterns in customer feedback regarding timeliness, vehicle condition upon arrival, communication quality, and problem resolution.
The Better Business Bureau (BBB) rating provides another benchmark for company reputation. Companies with A or A+ ratings generally demonstrate consistent customer satisfaction and prompt resolution of complaints. Check if the auto transport service has BBB accreditation and review any complaint history and resolution outcomes.
Price Transparency and Quote Accuracy
While cost certainly matters when shipping a vehicle, the lowest price rarely represents the best value in auto transport. Extremely low quotes often signal potential issues including hidden fees, inexperienced carriers, or bait-and-switch tactics where the price increases after your vehicle is loaded.
Request detailed quotes from multiple auto transport companies to understand market rates for your specific route. Comprehensive quotes should outline all charges including base rate, fuel surcharges, insurance coverage, and any potential additional fees. Reputable companies provide transparent pricing without obscuring costs.
Understand the deposit requirements and payment methods accepted by the transport company. Most legitimate companies request partial payment upfront with the balance due upon delivery. Be wary of companies demanding full payment before pickup or those only accepting cash payments, as these practices can indicate potential scams. Consumer Reports recommends checking these payment policies carefully before booking.
Transport Options and Service Offerings
Auto transport companies typically offer various shipping methods to accommodate different needs and budgets. Open transport represents the most economical option, where vehicles are shipped on open-air carriers exposed to the elements. Enclosed transport provides more protection for luxury, classic, or high-value vehicles, shielding them from weather and road debris but at a premium cost.
Consider the pickup and delivery options available. Door-to-door service offers convenience with pickup and delivery as close to your specified locations as legally and physically possible. Terminal-to-terminal service requires you to drop off and pick up your vehicle at designated locations, typically offering lower rates but less convenience.
For specialized vehicles or unique situations, verify that the transport company can accommodate your specific requirements. This includes shipping inoperable vehicles, modified cars, exotic automobiles, or oversized vehicles which may require special equipment or handling procedures.
Communication Standards and Customer Service
Effective communication proves essential throughout the auto transport process. Evaluate how responsive and informative the company is during your initial inquiries. Representatives should answer questions thoroughly, explain the shipping process clearly, and demonstrate knowledge about routes, timeframes, and potential challenges.
The best auto transport companies provide regular updates throughout the shipping process, including confirmation of pickup, status updates during transit, and advance notice of delivery. They should offer multiple communication channels including phone, email, and possibly text messages or online tracking systems.
When problems arise, quality auto transport companies respond promptly and work toward fair resolutions. Ask specifically about their policies for handling delays, vehicle damage, or other issues that might occur during transport. Their willingness to discuss these contingencies often reflects their overall service philosophy.
Insurance Coverage and Claims Process
While all legitimate auto transport companies carry insurance, policies vary significantly in coverage limits and claim procedures. Request detailed information about the company’s insurance coverage, including what damages are covered and any deductibles or limitations that apply.
Understand the inspection process the company uses before transport and upon delivery. Reputable carriers conduct thorough inspections documented on a Bill of Lading, noting any existing damage before transport. This documentation becomes crucial if you need to file a damage claim later.
Ask about the company’s claims process, including how to report damage, required documentation, typical resolution timeframes, and their track record for settling claims fairly. Companies that clearly explain their procedures and demonstrate commitment to resolving issues usually provide more reliable service overall. Auto transport insurance is a critical factor that shouldn’t be overlooked when comparing options.
Red Flags to Watch for When Selecting Auto Transport Companies
Suspiciously Low Prices
When comparing auto transport quotes, be wary of prices significantly below the market average. While finding a good deal is appealing, extremely low rates often indicate potential problems. Companies offering dramatically lower prices may employ various problematic practices to cut costs.
Some transporters use inexperienced or unqualified drivers to reduce labor expenses, potentially putting your vehicle at risk. Others might schedule multiple stops and transfers to maximize loads, extending delivery times far beyond estimates. Many use the low initial quote as a “bait and switch” tactic, later adding numerous fees or surcharges that substantially increase the final cost.
Quality auto transport services factor in fair driver compensation, proper insurance coverage, vehicle maintenance, and fuel costs. These legitimate expenses establish a certain price floor for responsible service. While shopping for competitive rates makes sense, quotes significantly below average typically come with substantial hidden costs or quality compromises.
Lack of Written Documentation
Reputable auto transport companies provide clear, written documentation for all aspects of their service. Be extremely cautious of transporters reluctant to provide written quotes, contracts, or insurance verification. This documentation aversion often indicates potential issues with the company’s legitimacy or service integrity.
A proper auto transport contract should detail pickup and delivery timeframes, total costs including any potential additional charges, cancellation policies, insurance coverage, and claim procedures. Companies that rely solely on verbal agreements leave customers without protection if disputes arise later.
Insurance documentation proves particularly important. Legitimate carriers readily provide proof of their cargo and liability coverage upon request. If a company hesitates or refuses to share this information, consider it a serious warning sign that they may be operating without proper coverage or authorization.
Poor or Missing Online Presence
In today’s digital environment, established auto transport companies maintain professional websites and some social media presence. A company with minimal online footprint or a hastily created, unprofessional website may indicate a new, inexperienced operation or potentially a fly-by-night business without established credentials.
Beyond having a website, check whether the company provides verifiable contact information including a physical address (not just a P.O. box), phone numbers that connect to real personnel, and professional email addresses (not generic free accounts). Legitimate businesses make it easy for potential customers to verify their existence and reach them through multiple channels.
Search for the company name along with terms like “reviews,” “complaints,” or “scam” to uncover any significant issues previous customers have reported. While occasional negative reviews are normal for any business, patterns of serious complaints or complete absence of reviews can both indicate potential problems.
Pressure Tactics and Excessive Deposits
Be wary of auto transport companies that use high-pressure sales tactics or create artificial urgency to force quick decisions. Reputable carriers understand vehicle shipping represents a significant decision requiring proper consideration and comparison shopping.
Excessive deposit requirements should raise immediate concerns. While most legitimate auto transport companies require deposits typically ranging from $100-$500 or a percentage of the total cost, requests for full payment upfront signal potential fraud. Similarly, companies only accepting cash payments or wire transfers which cannot be traced or disputed should be avoided.
Watch for carriers that dramatically change terms or prices after initial agreements. Some less reputable companies quote artificially low prices to secure your business, then add substantial “urgent shipping” fees or fuel surcharges later, claiming unexpected circumstances necessitate the increases.
Non-responsive Customer Service
How a company handles your pre-booking inquiries often reflects their overall service approach. If you struggle to reach representatives, receive vague or contradictory answers, or experience long response delays during the quote process, these issues will likely worsen once they have your vehicle in transit.
Test the company’s responsiveness by asking detailed questions about their process, insurance coverage, or delivery timeframes. Representatives should provide clear, specific answers that demonstrate knowledge of auto transport operations. Evasive responses or excessive jargon used to obscure simple questions indicate potential problems.
Check whether the company provides 24/7 support or at least extended hours coverage. Vehicle transport sometimes encounters unexpected delays or issues requiring prompt communication. Companies without adequate support infrastructure may leave you without updates or assistance if problems arise during your vehicle’s journey.
How to Verify Auto Transport Company Legitimacy
Checking FMCSA Registration and Safety Records
Every legitimate auto transport company operating in interstate commerce must register with the Federal Motor Carrier Safety Administration (FMCSA) and receive a USDOT number. This registration confirms the company meets federal requirements for safety, insurance, and business practices.
Use the FMCSA’s Safer System to verify a company’s registration status by entering their DOT number or company name. This database provides crucial information including how long the company has been operating, their safety rating, and whether they maintain active authority to transport vehicles.
Pay particular attention to the company’s safety record within this database. Look for their crash history, roadside inspection results, and any serious violations. Companies with numerous safety violations or “Unsatisfactory” ratings present significantly higher risks for vehicle damage or delivery problems.
Understanding the Difference Between Brokers and Carriers
The auto transport industry includes both direct carriers who own and operate their transport trucks and brokers who arrange shipping with various carriers. Both can provide quality service, but understanding which type you’re dealing with helps set appropriate expectations.
Brokers typically offer more route flexibility and carrier options but add an intermediary layer to the process. They don’t physically transport vehicles but instead connect customers with appropriate carriers and usually take a commission. Quality brokers maintain networks of verified, insured carriers and provide value through their industry connections and knowledge.
Direct carriers handle the entire transport process with their own equipment and personnel, potentially offering more consistent service and direct accountability. However, they may have more limited schedule and route availability based on their fleet size and established routes. When using a broker, ask about their carrier vetting process and whether they provide carrier information before transport.
Reviewing Contracts Thoroughly Before Signing
Before committing to any auto transport service, carefully review the entire contract, paying special attention to several critical sections. The terms and conditions section typically contains important details about company policies that might affect your shipment.
Examine the cancellation policy which should clearly outline any fees or penalties for changing or canceling your transport order. Given that auto transport schedules sometimes require adjustment, understanding these terms prevents unexpected charges later.
Review all potential additional charges that might apply beyond the quoted rate. These commonly include fees for rural pickup/delivery locations, expedited service, oversized vehicles, inoperable vehicles, or storage if you’re unavailable at delivery. Transparent companies disclose these possibilities upfront rather than surprising customers later.
Carefully check insurance details, noting coverage limits, exclusions, and claim procedures. The contract should specify exactly what damage is covered, documentation requirements for claims, and timeframes for reporting issues. If the coverage seems inadequate, consider purchasing additional protection through your own auto insurance provider.
Preparing Your Vehicle for Transport
Required Documentation and Preparation Steps
Before your vehicle ships, gather essential documentation including the vehicle registration, proof of insurance, and a copy of your transport contract. Many auto transport companies also require a notarized letter authorizing transport if you won’t personally release or receive the vehicle.
Prepare your vehicle by thoroughly cleaning both exterior and interior surfaces. This cleanliness serves two purposes: it helps identify any existing damage during inspection and prevents dirt or debris from causing scratches during transport. Take dated, high-resolution photos of your vehicle from multiple angles as evidence of its pre-transport condition.
Remove all personal belongings from the vehicle as these items typically aren’t covered by transport insurance and may shift during transit, potentially causing damage. Some companies allow a small amount of personal property (usually under 100 pounds) secured in the trunk, but this often voids insurance coverage for these items.
Vehicle Inspection Process Expectations
Before loading your vehicle, the transport company should conduct a thorough inspection documenting your car’s condition on a form called a Bill of Lading. This inspection serves as the baseline for identifying any potential damage that might occur during transport.
Participate actively in this inspection, pointing out existing scratches, dents, or other damage to ensure they’re properly documented. The Bill of Lading should note all pre-existing conditions with sufficient detail that both parties agree accurately represents the vehicle’s condition.
Upon delivery, conduct another detailed inspection before signing the final delivery receipt. Check all exterior surfaces in good lighting and test basic vehicle functions including starting the engine, operating lights, and checking fluid levels. Note any new damage on the delivery documents before signing and take photos of any issues for potential claims.
Preparing Your Vehicle Mechanically
Ensure your vehicle is in proper working order before transport. Check that the battery is fully charged and secured, as dead batteries complicate loading and unloading procedures. Verify tire pressure meets manufacturer recommendations, as proper inflation prevents movement on the carrier and potential tire damage.
Reduce the fuel level to approximately one-quarter tank. This provides enough fuel for loading and unloading while minimizing weight and potential fire hazards. More fuel means additional weight, which can affect transport costs and safety.
Disable any alarms or anti-theft devices that might activate during transport, potentially draining the battery or causing disruption. If these systems can’t be disabled, provide detailed instructions to the driver on how to manage them if they activate during shipping.
Understanding Auto Transport Pricing Factors
Distance and Route Considerations
Transport distance significantly impacts vehicle shipping costs, though not always proportionally. Per-mile rates typically decrease as total distance increases, meaning a 2,000-mile transport usually costs less than twice a 1,000-mile shipment. This pricing structure reflects carrier operations where longer routes offer more efficient asset utilization.
Route popularity also substantially affects pricing. Major corridors between large cities generally cost less than routes to or from rural areas. Popular snowbird routes (like Northeast to Florida) may offer competitive pricing during seasonal peaks but premium rates during off-seasons when fewer carriers service these routes.
Geographic challenges along certain routes create additional cost factors. Mountain passes require more fuel and vehicle wear, while urban congestion increases time and operating costs. Routes requiring ferry transportation or with limited carrier access typically command premium pricing regardless of actual mileage.
Vehicle Size and Type Impact on Pricing
Vehicle dimensions directly influence transport costs as larger vehicles occupy more space on carriers, reducing the total number of vehicles that can be shipped simultaneously. Height, length, width, and ground clearance all factor into this equation, with oversized vehicles sometimes requiring specialized equipment.
Vehicle weight affects fuel consumption, with heavier vehicles increasing transport costs. Most standard car carriers are designed for passenger vehicles weighing under 5,000 pounds. SUVs, trucks, and modified vehicles exceeding this threshold often incur weight surcharges or require specialized heavy-duty equipment.
Specialty vehicles including exotic cars, classic automobiles, or modified vehicles with extremely low ground clearance typically require enclosed transport and special handling procedures. These requirements substantially increase shipping costs compared to standard vehicles, sometimes doubling the price of open transport.
Seasonal and Timing Variations in Transport Costs
Auto transport demonstrates significant seasonal pricing fluctuations based on demand patterns. Summer months typically see peak pricing with increased relocation activity, while winter often offers lower rates except on popular snowbird routes. Spring and fall represent shoulder seasons with moderate pricing in most markets.
Expedited shipping guarantees faster pickup and delivery but commands substantial premiums, sometimes 30-50% above standard rates. Flexible delivery windows allowing carriers to optimize routes generally secure the most competitive pricing. Planning shipments weeks in advance typically yields better rates than last-minute requests requiring rapid carrier deployment.
Fuel prices directly impact auto transport rates, with carriers adjusting pricing to reflect current diesel costs. During periods of volatile or escalating fuel prices, many carriers implement floating fuel surcharges that can significantly affect total transport costs regardless of season or route.
The Auto Transport Process Explained
Booking and Scheduling Your Transport
The auto transport process begins with obtaining and comparing quotes from reputable carriers or brokers. Provide detailed information including precise pickup and delivery addresses, vehicle make/model/year, any modifications, operational status, and preferred timeframes to receive accurate estimates.
After selecting a transport provider, you’ll complete booking paperwork including the order form and transport contract. This documentation formalizes the agreement, specifying services, pricing, timeframes, and terms. Most companies require a deposit at booking with the balance due upon delivery.
Establish realistic timeline expectations during booking. Standard auto transport typically requires 1-2 weeks from pickup to delivery for cross-country shipments, with shorter distances proportionally faster. Factors including weather, seasonal demand, and route popularity can significantly affect these estimates. Reliable companies provide estimated pickup windows rather than specific dates due to the logistical complexities of coordinating multiple vehicle shipments.
What Happens During Vehicle Transit
Once scheduled, the carrier contacts you shortly before the planned pickup date to coordinate exact timing. The driver conducts the initial inspection, completes the Bill of Lading documentation, and securely loads your vehicle onto the transport truck. You’ll receive a copy of this inspection report for your records.
During transit, your vehicle travels with others on the same carrier, making multiple stops for additional pickups and deliveries along the route. This logistics optimization explains why precise delivery timing can be difficult to guarantee. Most reputable companies provide periodic status updates and advance notice before delivery.
Delivery follows a similar process to pickup. The driver contacts you to arrange a suitable delivery time and location. Upon arrival, you’ll jointly inspect the vehicle for any changes from the original condition documented on the Bill of Lading. After confirming satisfactory delivery, you’ll pay any remaining balance and receive final documentation confirming completed service.
Post-Delivery Procedures and Potential Issues
After receiving your vehicle, conduct a thorough inspection before signing the final delivery documents. Check all exterior surfaces for damage and test basic vehicle functions. If you discover issues, document them immediately on the Bill of Lading with specific details and photographs before signing.
If damage occurred during transport, initiate the claims process promptly according to the company’s specified procedures. Most carriers require damage reports within 24-48 hours of delivery. Submit the claim with comprehensive documentation including the noted damage on delivery documents, photographs comparing pre and post-transport condition, and written descriptions of the issues.
Most auto transport companies resolve legitimate damage claims according to their insurance coverage, though the process typically takes several weeks for investigation and processing. For complex claims, you may need to obtain repair estimates from authorized service centers. Understanding the claims process before shipping helps manage expectations if issues arise.
International Auto Transport Considerations
Understanding Customs Requirements
International vehicle shipping involves navigating the customs requirements of both origin and destination countries. These regulations vary significantly worldwide but typically require extensive documentation including the vehicle title, bill of sale, export/import declarations, and identification documents for the owner.
Many countries impose age restrictions, emissions standards, or safety requirements that may prevent certain vehicles from being imported. Research these regulations thoroughly before arranging international transport to ensure your vehicle qualifies for import at its destination. Some nations require modifications to meet local standards, adding significant costs beyond basic shipping.
Import duties and taxes represent substantial additional expenses for international auto transport. These charges vary by country and typically depend on the vehicle’s value, age, and engine size. Some nations offer temporary import permits for limited stays, while permanent imports usually incur the full tax burden. Include these costs in your overall budget planning for international vehicle relocation.
Container vs. RoRo Shipping Methods
International auto transport typically utilizes either container shipping or Roll-on/Roll-off (RoRo) methods. Container shipping places your vehicle in a dedicated shipping container, offering superior protection from elements and potential theft or damage. This method permits personal items to remain in the vehicle and provides better security, though at premium pricing.
RoRo shipping involves driving vehicles directly onto specialized vessels where they’re secured to the deck for ocean transit. This method typically costs significantly less than container shipping but offers less protection and prohibits personal items in the vehicle. RoRo services also operate on limited schedules and routes compared to container shipping options.
Insurance considerations differ between these methods, with container shipping typically offering more comprehensive coverage options. Regardless of method, verify the extent of marine insurance coverage for international shipments, as standard policies may have significant limitations or exclusions for ocean transport. Additional coverage may be necessary to fully protect your vehicle’s value during international shipping.
Special Requirements for Foreign Destinations
Many countries impose stringent cleaning requirements before allowing vehicle imports to prevent invasive species transmission. Vehicles must be thoroughly cleaned, including undercarriage, wheel wells, and engine compartments. Some nations require professional cleaning with certification documentation before customs clearance.
Vehicle registration and documentation procedures vary substantially between countries. Some require pre-registration or import permits obtained before shipping, while others process documentation upon arrival. Research specific destination requirements and timeline expectations, as some nations have lengthy processing periods that can delay obtaining road-legal status for your vehicle.
Transportation after port arrival presents another logistical consideration. Some international shipping services include delivery to your final destination, while others terminate at the port of entry. Arranging local transport from ports can present challenges in unfamiliar locations, potentially requiring additional services or temporary permits to move the vehicle to its final destination.
Conclusion: Making Your Final Decision
Selecting the right auto transport company requires balancing multiple factors including reputation, pricing, services, insurance coverage, and communication quality. By thoroughly researching potential transporters using the criteria outlined in this guide, you can significantly increase the likelihood of a positive vehicle shipping experience.
While price naturally influences decisions, prioritize value and reliability over securing the absolute lowest rate. Companies offering substantially below-market prices typically compensate through service quality reductions or hidden fees. Calculate the true value by considering all factors including insurance coverage, realistic timeframes, and the company’s problem resolution history. Advanced logistics systems often characterize the most reliable transport companies.
Remember that auto transport represents a specialized service where experience and professionalism significantly impact outcomes. Choose companies demonstrating industry knowledge, transparent business practices, and commitment to customer satisfaction. Your vehicle represents both a valuable asset and often a necessity for daily life, deserving careful consideration when selecting a transport provider. New technologies continue to improve the efficiency and reliability of the best auto transport services.
Ready to ship your vehicle with a trusted auto transport company? Get your free quote today!
Frequently Asked Questions About Auto Transport
How far in advance should I book auto transport services?
For optimal pricing and scheduling flexibility, book your auto transport 2-4 weeks before your desired pickup date. During peak seasons (summer months and December-January), consider booking 4-6 weeks in advance. Last-minute bookings are possible but typically command premium pricing and offer fewer carrier options.
What’s the difference between open and enclosed auto transport?
Open transport ships vehicles on multi-car carriers exposed to the elements, offering the most economical option for standard vehicles. Enclosed transport uses covered trailers protecting vehicles from weather, road debris, and public view, ideal for luxury, classic, or high-value vehicles. Enclosed shipping typically costs 30-50% more than open transport.
How long does auto transport typically take?
Transit times vary based on distance, route popularity, and season. Short regional routes (under 500 miles) typically take 1-3 days. Cross-country shipments (1,000+ miles) usually require 7-10 days. International shipping can range from 1-8 weeks depending on destination, shipping method, and customs processing time.
What happens if my vehicle is damaged during transport?
If damage occurs during transport, document it immediately on the delivery inspection report before signing. Take detailed photographs and notify the carrier promptly. File a formal claim following the company’s specified procedure, typically within 24-48 hours. Legitimate claims are processed through the carrier’s insurance, though resolution may take several weeks.
Can I ship a non-running vehicle?
Yes, most auto transport companies can accommodate non-running (“inoperable”) vehicles. However, this requires special equipment for loading and unloading, typically incurring an additional fee of $100-$150. When requesting quotes, always specify if your vehicle doesn’t run to receive accurate pricing and avoid complications during pickup.
What items can I leave in my vehicle during transport?
Most auto transport companies prohibit personal belongings in vehicles during shipping, as these items aren’t covered by carrier insurance and may shift during transit causing damage. Some carriers permit a small amount of personal property (under 100 pounds) secured in the trunk, but this often voids damage coverage for those items. Remove all valuables, loose items, and aftermarket electronics before transport.
How do I prepare my vehicle for shipping?
Clean your vehicle thoroughly inside and out. Take dated photographs documenting current condition. Remove all personal items. Secure or remove loose parts and retract antennas. Reduce fuel to ¼ tank. Disable alarms. Check for fluid leaks and address any mechanical issues. Remove toll tags and parking permits. Provide keys for doors, trunk, and ignition. Document any operational quirks for the driver.
What payment methods do auto transport companies accept?
Most reputable auto transport companies accept credit cards, debit cards, electronic bank transfers, cashier’s checks, and sometimes cash on delivery. Be wary of companies requiring full payment upfront or those only accepting cash or wire transfers. Typical payment structures include a deposit at booking (via credit card) with the balance due at delivery in cash, certified funds, or credit card.